bank reconciliation

Hi DavidLiang 

Thanks for your post.

There are 3 reasons a transaction would not appear in the Banking>>Reconcile Accounts window:

The transaction is dated after the Bank Statement date. As the Reconcile Accounts process is designed to show all transactions up to and including the Bank Statement date a transaction that is dated after the Bank Statement date will not appear. I would recommend going to Banking>>Bank Register>>Select the relevant account and a suitable date range (up until the bank statement date) if you can see the relevant transaction it is not going to be this that is causing the transaction to not appear.

The transaction has gone to an incorrect account. The Banking>>Reconcile Accounts window will get you to select an Account, this is the account you are trying to reconcile the transactions for. If the transaction has not gone to that account it will not appear in for that account's reconciliation.

Finally the transaction is already reconciled it would reappear as waiting to be reconciled. To check to see if a transaction has already been reconciled go to Reports>>Banking>>Bank Register>>Select an account and suitable date range to bring up the transaction. Once that report has been run select to modify (Modify tab at the top of the window)>>Show Hide and add in the Reconcile Date. This will show the reconciliation date of the transaction, if no date then it hasn't been reconciled.