ContributionsMost RecentMost LikesSolutionsRe: Reduced Functionality vs Price Increase Hi Mike_MYOB I totally disagree that this is not a 'service suggestion' - the very heart of this argument is that you are decreasing the service for many of us who have been using MYOB for 20 plus years - not everyone can 'verify' their business - provide the service in line with what you are charging - simple. Reduced Functionality vs Price Increase Have just been notified of a price increase effective 1 March 2026. How about decreasing the price considering you've taken away the functionality of being able to automatically send invoices now? Emergency Contact Details As per previous threads I've seen requesting a separate section for emergency contact/next of kin details - which I would consider a mandatory field and should be implemented by MYOB, I note that when an employee does self-onboarding, there is a field they complete for 'emergency contact details' (which can been seen in the corresponding .pdf file) yet this does not show in their card file as there is no field for it? Surely whatever is entered through the self-onboarding area should have a corresponding area/field in their card file?? Re: MYOB Backup not done in so many days Mine is currently sitting at 527 days - despite me doing a backup every day. Re: Each card needs separate email addresses (functional) for invoices and statements Sadly this has been an issue for a number of years now, and still nothing has been done about it. Re: Secure your account with SMS two-factor authentication (2FA) https://www.cyber.gov.au/resources-business-and-government/essential-cybersecurity/essential-eight/essential-eight-assessment-process-guide Re: Secure your account with SMS two-factor authentication (2FA) Re: Secure your account with SMS two-factor authentication (2FA) Even the ATO do not recommend SMS 2FA - yet somehow MYOB knows better? MYOB Backup not done in so many days When is the "Your last backup was made xxx days ago" error going to be fixed? It's been like this now for ages and yet no-one has bothered to fix it yet? Instead of secure invoicing how about an easy fix on this instead?? Re: In Tray not accepting Documents I'm having the same issue - only started today - In Tray not working. On the Command Centre the In Tray is greyed out with a big red exclamation mark next to it? Cheers, Tess