Payrun>payroll data of a client is not loading unlike other clients which are getting loaded quickly.
I am having issue with only one particular client company payrun and payroll the web page after clicking payroll is not loading, In dev tools the chrome shows the error code 400 This is shown in network tab "BundleTime":17352864645} Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID { "statusCode": 400, "message": "The Threshold should not be null and requires a $ value.", "requestId": "******************", "errors": [ { "message": "The Threshold should not be null and requires a $ value.", "helpId": null, "helpLink": null } ] }
ERROR - SITE DOWN - CAN'T LOGIN
When logging into https://partner.myob.com/ after successfully entering the username, password and 2FA code, the page "loads" for an indefinite period without displaying anything. This also happened last weekend. Yet the status page shows that everything is running. Can MYOB please attend to this matter urgently and ensure honest and transparent communication with their customers about any errors with their services? See below (this has been the same for over 5 minutes):
CANNOT IMPORT SALES Error -25: Invalid amount.
Hi, We are attmepting to import data into a new MYOB AR file which is proving to be quite frustrating. While some files import without error, many of them are subject to "Error -25: Invalid amount." I have attempted to modify various variables/fields to no availl. I also attempted to identify how these failed imports differ from those that were successful. One potential problem cell was the 'discount field' which was filled with negative values. When removed the error message changes to Error -28: Item is not sold. Please see attatched exported file, and the import log. Any solution would be gretaly appreicated.
