Major Bank Feed Issue
Hello all, We just decided to use the Bank Feed function in MYOB AccountRight and EXACTLY what I feared has happened. The system has imported 6 months worth of Bank Feeds. These are all duplicates. Our bookkeeper reconciles every month and it seems like every single transaction has been fetched from our bank for this Financial Year. Is there a way to mass delete them? Please help! I really don't have the time to go through is all again one by one. Regards, Eren Extal AluminiumSolved193Views0likes4Comments
Need to delete initial bank I set up with
Hi I started with MYOB on 1 October and by the time the bank feed actually came through I had a weird opening balance situation, so I hid that bank account and created a new one with no feed. I want to delete the first bank and I cannot find where I do this? It's affect the BAS lodgement so I do need that to be rid.Solved95Views0likes1Comment
Applying credit in Bank Feed
Happy New Year everyone. Having a problem when I receive a customer account payment in the Bank Feed which has a credit to apply. The apply credit window shows, I click the open register button but then the credit to apply window doesn't open, it just stays on the receive payment window. The only way I can apply a credit is to open the old receive payments windows & apply the credit there then go back to the bank feed to receive the payment. As there isn't anything I'm doing wrong/different (that I know of) I'm assuming this is a software issue?? Anyone having this problem?? Only started for me just before Christmas. Robert.Solved127Views0likes4Comments
Small error in transaction and can't match to Payroll
Hi there! I recently processed a payroll and one of the amounts was $1909.38. I accidentally transferred the amount $1909.30 to the employee (a difference of 8c). Now, when I am trying to match the transaction in the bank feed, it is telling me it cannot do so because the amounts don't match. Can someone please advise on the best way to rectify this issue? Will I be able to match two transactions to the payroll item ($1909.30 and $0.08) to balance it out? Or is there something else I need to do to correct it? Thanks, FionaSolved91Views0likes2Commentspayrolls not appearing in matching window
I have a huge issue with the pays made to an employee not appearing in the bank feed area for matching. The payment made to the employee shows in the bank feed but when I click the drop down arrow to allocate it to something there are no payrolls in the matching window. Have spoken at length to MYOB regarding this issue and for some reason they are refusing to fix the issue. Can someone please advise who is the person at MYOB I can contact directly. I did reach out to our account manager but they only got someone to ring who had no experience with payroll and the issue is still not resolved. I don't want to speak again to someone in the queue overseas because I have spoke to three people already. I would like to know why MYOB are refusing to fix the payroll issue. Is it just me or are others having non matching payroll issues as well. The last person at MYOB tried to tell me to change some settings in the payroll to do with electronic payments but we don't use that feature. Someone else told me to change the payment method but there is nowhere to change that.Solved92Views0likes1Comment
Personal use
Hi I am new here be gently. I just wanted to know if I can use any of your products for personal use, like personal accounting and budgetting even tho I dont have a business or an ABN number. I am in Melbourne and I want to coonect MYOB with my bank. If not does any one recomend anything else. Cheers to all who replySolved738Views0likes3Comments
