Featured
New Zealand Payroll
Post any questions relating to NZ Payroll.New Zealand GST
Latest topics
333Views0likes9Comments
ACC and Holiday Pay on MYOB Payroll
One of our staff member has been on a mix of ACC (non work related injury) and pay for 12 months. At times she has been paid for by ACC on a work trial and at other times on abatement where we pay for what she worked, topped up by ACC. I have entered the hours that we have paid her on MYOB Payroll, but at times she has worked hours that are on the timesheet but not in payroll because ACC have been paying her. Below is the relevant section from the Employment NZ website. So if she takes annual leave we pay her at her ordinary weekly pay, but she is not actually accruing holiday pay at 8%? An employee's annual leave is calculated as if the employee were still working. When the employee ends their job after a period of being on ACC, the employer needs to pay any outstanding annual leave in the final pay based on gross income. The “first week compensation” paid by the employer is included in gross income. ACC compensation payments are not earnings, and are not included in gross income. Since annual leave is calculated at the higher of the average weekly earnings for the 12 months before termination or the ordinary weekly pay, if the employee has been unpaid by the employer for over a year the average weekly pay equals zero. The employer then needs to use the ordinary weekly pay, which is the amount the employee would receive for an ordinary working week. Many employees will still have an ordinary weekly pay even after being off work on ACC for a lengthy period, which is normally covered in the employment agreement. If there is nothing specified in the employment agreement, then the pattern of work and payment from when the employee was last working would decide what an ordinary weekly pay is for the employee. For example, an employee who works 40 hours a week at an hourly rate of $20 per hour would have an ordinary weekly pay of $800 despite being off work on ACC for over a year.Solved8KViews0likes2Comments
Adding GST to an Invoice - What am I Missing?
Hey everyone. This should be a simple one, but for some reason it isn't. I've just registered my business for GST. Added the information to MYOB, but I can't get the GST to add on to my invoices. It simply says it is inclusive of the price. Whereas I want it to show in the GST section... Please help, what simple step am I missing here?Solved4.9KViews0likes3Comments
GST Details Report not showing GST from bank payments for home office
Hi, am an MYOB newbie and trying to do my first NZ GST return since starting to use MYOB in April. I have put a number of my expenses through as bank payments rather than raising these as individual bills as I'm only claiming a percentage (home office) or they're DDs (insurance) and I don't get a regular invoice. When I run the GST report however, none of the bank payments are showing up although if I look at them individually they have GST associated to them. Any advice as to why these aren't being picked up by the report.Solved4.7KViews0likes6Comments
Interest received from Inland Revenue on GST Refund
I have received a GST refund from Inland Revenue, which includes interest over and above the return amount, for paying early. My problem is not with the original GST entry but when I enter the journal entry to clear GST collected and GST paid accounts for the return. I enter the GST collected amount, the GST Paid amount and then the GST Payments/Refunds amount (which is what I actually received). I am obviously left with the small amount of interest paid by IRD which needs a Credit transaction to balance the entry. My best thought is to enter a Credit to GST Payments & Refunds and memo it Interest Paid by IRD. Would welcome any suggestions on how others have dealt with this?Solved3.8KViews0likes3Comments
NZ Payroll Compliance update - April 2022
Hi Everyone The 2022 NZ compliance update is now available in MYOB ACE Payroll., MYOB Payroll (Desktop), and MYOB Essentials Payroll. This release includes key compliance changes that take effect from 1 April 2022. What’s changed: Updated ACC earner levy rate and thresholds for the 2022-2023 financial year Updated student loan thresholds for the 2022-2023 financial year Minimum wage update From 1 April 2022 the adult minimum wage will increase from $20.00 to $21.20. If you have employees on the minimum wage make sure their pay rate is updated in their software. To access the update and release notes, please visit our dedicated EOFY page.3.4KViews2likes0Comments
Payday filing
Hi there, i have done my first pay with Payday filing. When i upload the file to MyIR i get an error message. I have attached the 2 screens that appear. It would appear the first line of the data is not correct. Can you please let me know what is going on? Cheers SarahSolved3KViews1like8CommentsProcess of balancing my GST Return
Hi I am working for an Australian company that has expanded into New Zealand. I am using AccountRight but this is the first time I am processing the GST Return for New Zealand Store. Is there an online course I can step through to show the set up and balancing of the reports to the Return. ThanksSolved2.9KViews0likes2Comments
Invalid filing period
Hi, I have been trying to file my G.S.T Return for Dec 2019 and Jan 2020 two monthly filings, has been switched to 6 monthly filings from Feb 2020. When I do try to file the two monthly one ending Jan 2020 it comes up with the below message, I have cleared the cache and others in settings. I have always used Google Chrome. Your GST return could not be pre-filled because Inland Revenue returned the following error(s): IRD response code 104, Invalid filing period. Thanks Jeff.Solved2.7KViews0likes1CommentAnnual leave rate increases
Why does the annual leave rate alter with certain staff AND sometimes I am able to change it back to their ordinary rate and sometimes not? Also, we have a staff who started October 2019, has taken leave in advance. He is on a salary so his monthly payment should not change but it does, as his annual leave rate has increased and I am unable to change it. thanks, GailSolved2.7KViews0likes8Comments
Resignation after ACC
We have an employee who has been off work on ACC ((work related injury) - we have agreed it was but are not 100% certain it was not an old injury) he had only been in our employeement for approximately three weeks prior to his injury late November 2022 . We paid his first week of compensation as required at 80%. He has now resigned as of the 30 August 2023. Am I right in assuming his final pay will only be a very minimal amount eg. 8% of his AWE for the three/four weeks he was physically working with us.Solved2.5KViews0likes6Comments
Payroll Upgrade - takes longer and is not user friendly
Hi, Is there a way to revert back to Essentials Payroll (have been upgraded to Business Payroll), as I am sure I am NOT the only one who finds the new system beyond frustrating. What used to take me 20 minutes has taken me almost 2 hours because every single step is more complicated! It's supposed to be an upgrade, to make things easier - not take longer and be more difficult to use! - When you enter a new staff member these details no longer are automatically loaded into My IR, you have to login in to IRD and do this manually. - No one page summary of the wage information - this was something I printed off every week as it matched the amounts for all staff and the totals for the bank / employee. I dont need to print a multi page detailed report, that is not required by the IRD as all information is sent to them with the IR Filing. - No preview of the payslips - this was a handy double check. - No splitting of bank accounts, the upgrade just chose one account for the staff members with split accounts.... - The payment date keeps defaulting itself to the day after the week ended instead of the intended pay date and it doesn't matter how many times you change it! - The whole pay data entry screen is so much harder than it used to be, its hard to read and follow and enter the details in - our staff hours and days worked change every week! - I dont want to have to enter which day the public holiday was then it only allows you to choose one day (not great for staff working Christmas / New Years where multiple holidays fall), so it looks like I have to go in twice to do this? - Why do I have to select the days my staff have off when on holiday? Not all staff work Monday - Friday, some of our staff have days off in the middle, how can I select that from the drop down boxes? - The payslips look awful compared to the last ones, and I can't email myself a copy. I know you say its for security reasons however really frustrating when a staff member doesn't get one as I can easily go in and remail from my phone or computer rather than having to login to MYOB and deal with the 2 factor security! - The bank file / prepare electronic payments tab is a debacle, it took me forever to sort that out, why is it so hard? Previously there was a wee download button click it and its done, and if it got lost somewhere along the way / or went wrong I could always go back into past pay runs and download it again, I could also re-print the summary. I honestly don't feel this is an upgrade when its taking me so much longer to do the pays, please can I go back?Solved2.5KViews33likes91CommentsNZ - Receipt requirements for very small purchases?
Hi All, small business owner here. Background, when I was an employee we werent required to provide receipts for small purchases for reimbursment. This was an instruction from the company accountant. Now as a business owner, I have a number of small recurring expenses each month eg Microsoft Teams subscription $6 It generally takes me a good 5 minutes to track down the receipt, upload etc before I can reconcile. These are tagged with Microsoft etc in the bank statements. Does anyone know if it is an IRD requirement to upload receipts for low value expenses like this? Are bank statements enough? I cant find anything on the IRD website. I can find invoicing requirements but the best I can find for receipts is that it says to keep all records for 7 years (but then it list recipts, bank statements as examples). Another example is bank charges. I dont get a receipt per se from the bank so I have a rule that automatically reconciles these.Solved2.4KViews0likes3CommentsMYOB Payroll Version 2023.1
Hi I have completed the latest update, and proceeded to enter data. it asked me to set up password do I did and hadn't notined anything different until I was finalising a Pay. The journal didn't get posted into Accountright but gave me an error message: MYOB.AccountRight.SDK.Contracts.OAuthTokens Can anyone help me to fix this. Thank you.Solved2.4KViews2likes31CommentsSwitching an employee from one MYOB Payroll to another
Hi, I have just set up a second MYOB Payroll for an associated company I need to change an employee from the old to this new one. Is there an easy way to do this or do I need to Finish him (without paying out leave) and restart in the new Pfile? ThanksSolved2.2KViews0likes4Comments
MYOB the underlying connection was closed: An unexpected error occurred on a send - MYOB Payroll
Error message: 'MYOB the underlying connection was closed: An unexpected error occurred on a send' - Have uploaded a screen shot. I've never had this error occur before! I could not pull my journal entries through from Payroll to Accountright plus as I normally would today when I processed the weekly payrun. Not had this error message before. I checked all the cost centers were identical in payroll to accountright and can't see why it wouldn't have worked as normal. Looked for this error online but found nothing. Any other users experienced this ever please? Upon checking into MY.MYOB online account I noted that my credit card expired end January 2019. I've since updated it with the new card number - but wonder if MYOB have locked my account or something and this is why the journal didn't pull through. Be grateful to know what is going on please and if anyone else has experienced this occuring. MYOB please reinstate the account if you've put a stop on things working as usual - you can re-run the payment for Feb now I've updated payment details. Hope to hear soon and that I can try sending the pay journal again to MYOB in the hope it will eventually work. Otherwise will be a lot of manual entry work for me in accountright. Sorry if payment was delayed due to credit card expirey. I don't recall receiving a reminder from MYOB to notify me that you needed card details updating due to expired card. Cheers SophiaSolved2.2KViews0likes4CommentsHow to interpret a negative leave accrual situation
Hi, I've got a complicated situation where an employee didn't have enough accrued leave to be paid for all of the annual shut-down period and the boss felt sorry for him (because the employee was in financial difficulty) and instructed me pay annual leave regardless. Since then, the employee has all-but abandoned his job by only working sporadically in the weeks following the shut-down. It's at a stalemate situation where the boss is refusing to fire him (because he doesn't think the employee should be able to go and claim unemployment benefit due to having lost his job!) and the employee hasn't resigned, but isn't turning up to work now at all! The boss wants to know what the current leave situation with the employee is and I don't know how to work it out - I'm finding the leave report confusing - and when I try to simulate doing a final pay (with zero work hours) for the employee, the results don't make sense to me. Can somebody please help?! DeniseSolved2KViews0likes3Comments
