Unable to access an Employee Card File

Hi BWBServices

I've sorted out the issue with your company file. You should be good to go with accessing the employee card files now. Let me know if you have other queries!

Cheers,

Shella

HI Shella

It isn't in my partner file, it is in one of my client's files - are you able to assist with that one?  Amy I able to send you the file details?

Thank you!

Hi BWBServices

Sure, I'd be more than happy to assist with your client's file. Feel free to send over the file details below, and we'll work on it together.

• The last four digits of your serial number
• Company File ID/Number

I look forward to your response.

Kind regards,

Shella

Thanks Shella!  The last 4 digits of the serial number are 4443 and the File ID is 1.

Thank you!

Hi BWBServices

Thanks for sending over the details requested. I've sent you a private message requesting additional information, as I couldn't find the last 4 digits of your serial number on our end. I look forward to assisting you further!

Kind regards,

Shella

Hi BWBServices

Thanks for your prompt response through a private message. I'm glad to inform you that I've sorted out the issue with your company file. You should be good to go with accessing the employee card files now. Let me know if you have other queries!

Cheers,

Shella

Thank you so much - that is all working properly now.

Hi BWBServices,

That's great that you were able to access the card file now. Feel free to write a post if you need further assistance.

Cheers,
Jem