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VanF1's avatar
VanF1
Experienced User
3 months ago

Bank reconciliations

I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automatically. This has not been an issue before today. I also noted that you cannot select March 31 form the screen that April dates are on you have to move back to March.

 

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3 Replies

  • Hi VanF1,

     

    I'm not entirely sure whether the reconciliation feature is acting up just today or if that's how it's designed to work. If you want to review a specific date like March 31, you'll indeed need to use the little arrow to navigate back to March since the feature seems to default to the current calendar month.

     

    If you think this might be a new issue, I recommend reaching out to our support team. You can check out their support options and contact them directly via this link.

     

    Cheers,

    Princess

  • Sarahh0154's avatar
    Sarahh0154
    Contributing User
    3 months ago

    Yes I am having the same problem, and I believe it is only because it is the 31st March.  I have done other reconciliations (like 6 months worth) today for other accounts and there was no problem.  

    Cheers 

    Sarahh0154 

  • John_Wild's avatar
    John_Wild
    Experienced User
    2 months ago

    I had the issue last month (31/3) and again having the issue for 30/4.  The rec date continues toi default to the system date.  I do use the back arrow to get to the 30 April date so unsure what is happening.  Any suggestions are welcome.