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VanF1's avatar
VanF1
Contributing User
17 days ago

Bank reconciliations

I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automaticall...
Princess_R's avatar
Princess_R
MYOB Moderator
17 days ago

Hi VanF1,

 

I'm not entirely sure whether the reconciliation feature is acting up just today or if that's how it's designed to work. If you want to review a specific date like March 31, you'll indeed need to use the little arrow to navigate back to March since the feature seems to default to the current calendar month.

 

If you think this might be a new issue, I recommend reaching out to our support team. You can check out their support options and contact them directly via this link.

 

Cheers,

Princess

  • Sarahh0154's avatar
    Sarahh0154
    Contributing User
    15 days ago

    Yes I am having the same problem, and I believe it is only because it is the 31st March.  I have done other reconciliations (like 6 months worth) today for other accounts and there was no problem.  

    Cheers 

    Sarahh0154 

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reconciliations","id":"message:891525","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:228885"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ARBanking"},"conversation":{"__ref":"Conversation:conversation:891525"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:891525"},"body@stripHtml({\"truncateLength\":200})":" I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automaticall...","body@stringLength":"407","rawBody":"

I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automatically. This has not been an issue before today. I also noted that you cannot select March 31 form the screen that April dates are on you have to move back to March.

 

Reply...

 

","kudosSumWeight":0,"postTime":"2025-04-01T15:03:56.570+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891525_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":32},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automatically. This has not been an issue before today. I also noted that you cannot select March 31 form the screen that April dates are on you have to move back to March.

 

Reply...

 

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Hi VanF1,

 

I'm not entirely sure whether the reconciliation feature is acting up just today or if that's how it's designed to work. If you want to review a specific date like March 31, you'll indeed need to use the little arrow to navigate back to March since the feature seems to default to the current calendar month.

 

If you think this might be a new issue, I recommend reaching out to our support team. You can check out their support options and contact them directly via this link.

 

Cheers,

Princess

","body@stringLength":"923","rawBody":"

Hi ,

 

I'm not entirely sure whether the reconciliation feature is acting up just today or if that's how it's designed to work. If you want to review a specific date like March 31, you'll indeed need to use the little arrow to navigate back to March since the feature seems to default to the current calendar month.

 

If you think this might be a new issue, I recommend reaching out to our support team. You can check out their support options and contact them directly via this link.

 

Cheers,

Princess

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Yes I am having the same problem, and I believe it is only because it is the 31st March.  I have done other reconciliations (like 6 months worth) today for other accounts and there was no problem.  

Cheers 

Sarahh0154 

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