Forum Discussion

Dionne1's avatar
2 years ago

Clearing unprocessed Electronic Payments - Payroll

The procedure for clearing Electronic Bank Account for payroll transations. Trying to follow procedures in HELP, but do not line up??

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Dionne1


    Thanks for posting and welcome to the Community Forum. 

     

    I'm sorry to hear about your difficulties in clearing your electronic payroll payments. Generally, to clear up your electronic clearing account you will need to process all the payments to the correct bank accounts from the Prepare Electronic Payments window. This will effectively move all the transactions to the correct ledger bank accounts of choice. I recommend reading through this article, Making Electronic Payments Directly. This will show an outline of how electronic payments work in the application. 

     

    If you still require further assistance, feel free to let us know what you have done so far. 

     

    Thanks,
    Genreve