Latest update 2025.4.1.4 Bank unallocated transactions issues

Hi

I think you missed the point. The question was not regarding sending money it was receiving. At the end of the day all of the days eftpos transactions are sent to the bank account as one payment. Currently, the only way to reconcile these individual payments is to record the payment as Undeposited Funds and then Prepare Bank deposit for all the daily transactions.

This is fine until you have to go back and do this for the past 2 years 

Wes

Hi Engravers, 

Updates usually don't mess with bank transaction matching. Though it's possible those transactions just got hidden and popped back out when the update rolled out. You can try hiding those transactions again. This link will help you understand how the software deals with hiding statement transactions.

If those transactions came from bank feeds, you can also chuck in a support ticket from the MyAccount window or have a chat through our virtual assistant, MOCA, to delete transactions from certain date ranges.

Regards,

Genreve

Thank you Genreve, I will look into hiding them.

Another issue I encountered  is that the bank feed from ANZ shows the full amount collected in EFT transactions for each day.  MYOB however cannot add several transactions together to equal the same value.  For example.  2 transactions for $100 and $200 is $300.  MYOB only looks for the $300 and when you break down your search amounts, it doesn' allow you to add the 2 tooals together.  Any suggestions?

Thanks

Hi Engravers, 

Certainly, the software actually has a nifty feature for handling bulk transactions. The electronic payments window processes these transactions by passing them through the electronic clearing account and moving them to the correct bank account in batches. You can give this link a read to understand it more.

Cheers,
Genreve

I  am dealing with the exact same issue Omg what a nightmare I wasn't sure if it was the update that caused it. I have spent two days and nights trying to undo many years of double transactions from 2013 to ? I am uptodate also and cannot proceed to balance. I have spoken to support today only to be told I have to manually delete these and put through another support ticket to the area who will help with deletion. This deletion will only occur if your willing to lose all transactions on the same day as the doubled ones of every month of every year affected.  I have tried unallocating and even hiding the transactions but it does not help They still appear and need to be deleted to proceed or balance I'm thinking I may manually do the the next two months of the financial year and start with a whole new programme Cannot see any other alternative This will take months of time to rectify.  I was also told to turn off bank rules and untick auto approve bank transactions but hasn't helped   

Yes I am with CBA and also collected the transactions in EFT which makes it appear a little easier but there is so many!! 

Your referring to me? Missing the point? 12 years of now.finding already allocated teams actions doubled and finding in undeposited funds through the desktop version?  Mine was more than 2 years Then to now bulk hide the past and also delete the already allocated or the Undeposited funds transactions that have been copied 

Literally no help from a tech engineer literally 2 weeks later