Hi I pay my payroll via electronic payment, it leaves myob business as one amount but when it arrives into the bank account they split it to reflect the accounts that belong to their institution and other institutions. How can I match the two separate amounts in the bank transaction feed to reflect that it is the one myob transaction?
Hi Fi66
Thanks for your post. If you downloaded a bank file with the lump sum amount of those two transactions, and you cannot match it to the two different bank transactions, you may need to delete the electronic payment and have the bank file downloaded again. However, when you download the bank file, it needs to be downloaded separately. Because in the actual bank transactions, it is showing as two separate transactions. To this, The Help Article Making electronic payments with a bank file will provide you more information on how to recreate a bank file. Once you open the The Help Article, scroll down and look for To recreate a bank file. Please let me know how it goes.
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Best regards,
Doreen
