Forum Discussion

it_awaste's avatar
it_awaste
Experienced User
3 years ago

MYOB BANK FEEDS BUTTON NOT WORKING

Hi,

I kindly need your support with this matter. Whenever we pressed the "Bank Feeds" button in the Banking Tab, no prompts or errors were showing. It will just keep on loading and this issue has been going on for 2 months now.

 

 

Regards,

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User

    Hi 

     

    My understanding is that the bank feeds button takes you to the bank feeds that have come across from your nominated accounts. This is automatic so there isn't any action you need to take.

     

    Can you elaborate on what you are trying to achieve?

     

    Once you have gone into bank feeds you can then manage the bank feeds from there (top left hand corner)

     

    From there you can add or delete accounts

     

    Hope this was useful

     

    Lisa

    • it_awaste's avatar
      it_awaste
      Experienced User

      The problem is when we're clicking the Button on the Bank Feeds Tab nothing happens. It just keeps loading.

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User

        Can you post a screen shot?

         

        I am not entirely sure what you mean - does the hourglass appear but not go away and no entries load?

         

        Lisa