Hi,
I kindly need your support with this matter. Whenever we pressed the "Bank Feeds" button in the Banking Tab, no prompts or errors were showing. It will just keep on loading and this issue has been going on for 2 months now.
Regards,
Hi
My understanding is that the bank feeds button takes you to the bank feeds that have come across from your nominated accounts. This is automatic so there isn't any action you need to take.
Can you elaborate on what you are trying to achieve?
Once you have gone into bank feeds you can then manage the bank feeds from there (top left hand corner)
From there you can add or delete accounts
Hope this was useful
Lisa
The problem is when we're clicking the Button on the Bank Feeds Tab nothing happens. It just keeps loading.
Can you post a screen shot?
I am not entirely sure what you mean - does the hourglass appear but not go away and no entries load?
Lisa
Here is the screenshot of the issue we're facing right now. It shows nothing.
Okay thanks
Looks like it is not loading anything
If you go into manage bank feeds from there top left hand corner it will show what bank accounts have been added and their status
Would you send me a screen shot of that please
Lisa
The status shows "Bank Feeds Ready".
Have you associated the account to it as yet
You need to put in the gl account in myob that relates to that particular bank feed
Lisa
