4 months ago
Old bank feeds downloading
Have a problem with old back feeds downloading (from 2023). This has now happened 3 times and don't know how to stop the old transactions from downloading.
Any assistance would be appreciated.
Thanks
Have a problem with old back feeds downloading (from 2023). This has now happened 3 times and don't know how to stop the old transactions from downloading.
Any assistance would be appreciated.
Thanks
Hi KimV1,
I hear you're having trouble with old bank feeds downloading from 2023. That's a bit unusual. Here's what you can do about those old transactions: you can either hide them from your bank feeds or ask our team to delete them. Just a heads up, though: we can only delete transactions within a specific date range. Please connect with our virtual assistant, MOCA, on our website or raise a ticket for deleting old bank transactions via My Account.
Feel free to get in touch if you need more help.
Cheers,
Princess
,
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.