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jayemee's avatar
jayemee
Experienced User
3 years ago

online payment reconciliations

Since the latest updrade, my online payments for invoices show up in the bank feeds as the whole amount including the MYOB fee - it never used to do that, and now I can't reconcile my bank accounts?  Is this supposed to be happening?

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  • Hi jayemee 


    Thanks for your post.

     

    Normally it automatically matches the bank deposit. You may check it by going to: the Setup menu>>Preferences>>Banking tab>>select Auto-approve bank transactions matched to MYOB transactions and the Auto-allocate bank transactions to outstanding MYOB invoices or bills options.

     

    You may also check these links to provide you more information and instructions:


    Please let me know if you need further help.

     


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.


    Cheers,
    Leneth