Outstanding cheques and deposits that have been reconciled

Question

Hi,Today my accountant pointed out to me that I have several outstanding cheques and deposits showing on my end of June reconciliation report that are all from end of December 2021. These transactions have been reconciled and are not showing as outstanding when I attempted to do a new bank rec. I undid all bank recs back to that time and redid them and everything is now balancing, however, the outstanding items are still showing on the report. How do I get rid of these? Thank you.&nbsp;Regards, Jenny&nbsp;

jhay1 · Answer

Hi Samara,&nbsp;Thanks for responding. I worked it out in the end. No, it wasn't via bank feeds. I requested a reconciliation report dated 1/1/23 and the outstanding cheques and deposits were no longer showing. Therefore, I figured that I must have dated the end of December 21 reconciliation as December 22. I did a dummy reconciliation dated January 23, undid it and then I could tick off all the outstanding transactions and everything now balances and there are no outstanding transactions appearing on the report that shouldn't be there. It's just a shame that it's no longer possible to check when a transaction was reconciled as this would have saved me so much time. I assumed that because the transactions were all dated correctly and bank reconciliations were balancing that it wasn't an error my end. I didn't even think about the bank statement date entered on the reconciliation.&nbsp;&nbsp;Kind regardsJenny

samaram · Answer

Hi&nbsp;jhay1&nbsp;
Sorry to see that no one has replied to you yet. Were those transactions imported through the Bank Feeds system? The reason I ask is there was a situation that occurred&nbsp;between 01-12-2021 - 12.12.2021 where duplicate bank feed transactions were incorrectly pushed to some users' files.
&nbsp;
To resolve the duplicates you can either:

Record a reversal of the duplicated transaction to balance it out.&nbsp;
Delete the coded transaction, then hide the duplicate bank feed.

Should you need further assistance with the process please let us know.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Outstanding cheques and deposits that have been reconciled

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