Hi guys,
I have reconciled all the transactions in app and it is correct and the same as the bank statement.
Unfortunately all these past transactions are 'hanging' as unreconciled when I go to MYOB online. Why is it happening?
If I reconcile onilne, it records it in app but not other way around. It is very strange. Please help.
Thank you
Hi MaggieKlos
Thank you for your post. Welcome to the MYOB Community Forum.
I suggest that you log out and log back into your account when you go to the browser version. You can also clear your browser cache. It is possible that when you updated or made some changes using your app, your browser may still use old files. If you don't clear your cache, you may see old data.
Please feel free to post again. I'm happy to assist further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
