Not able to connect to Account Rights from US Datacenter

Hi maxin,

I understand it must be frustrating not being able to connect your AccountRight from your US datacenter. With that, it is recommended to reach out to the right team by clicking the link here. Feel free to reach out if there's anything we can assist you with.

Best regards,

Doreen

Doreen 

Could you please be more specific after clicking the link where do I have to navigate. That would be so helpful. 

Hi maxin,

After clicking the link, this is what you can see.

Just click on 'contact' and it will lead you to the window where it has the information on how you can contact the right team for your concern. Feel free to reach out again if there's anything you need assistance with.

Best regards,

Doreen

After clicking on contact, we are getting this

Please let us know where we can proceed further

Hi maxin, 

I see you still need help finding where to lodge your question. There’s a link to log a ticket at the lower right of your screenshot.

You can click this hyperlink and proceed with logging a ticket. 

Feel free to post again if you require any other help.

Thanks,
Genreve