Ive been using MYOB invoices for as long as it has existed
Today it wont work
I went to download the app again and the message says my version of Android is too new
I rang tech support at MYOB
The advice was to get a new phone with an older version of Android
How can this be?
Zappy
Hi Zappy,
I checked, and there doesn't seem to be any specific mention of an Android operating system that the Invoices app won't install on. Most Android apps are generally backwards compatible, so it should work on later versions of Android. However, there is a chance that the Invoices app might crash if run on a 64-bit processor.
Aside from using an older device to access the application, I also recommend manually downloading and installing the installer instead of going through the Google Play Store and installing it from there.
Let us know if you need any other help.
Thanks,
Genreve
Hi Zappy,
We are aware of the issue with the mobile app not running on the latest version of Android. Our team is actively investigating a fix. However, we do not have a definitive time frame for when this will be resolved. We will post an update on the thread as soon as we have fixed the issue. Thank you for your patience.
If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.
Regards,
Earl
