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Jackio's avatar
Jackio
Trusted Cover User
5 years ago
Solved

Leave entitlements in balance sheet are wrong

Hi,

my balance sheet isn't balancing for entitlements

Can someone help me where do I start to find the error

Regards

Jacki

 

  • Hello Jackio 

     

    I would start by running the Entitlement Balance (Summary) and Entitlement Balance (Detail) reports, which show entitlement balances based on what has been processed through pay runs. Access these reports via Reports >> Index to Reports >> Payroll >> Entitlements.

     

    If there's a Difference shown on the Entitlement Balance (Detail) report, it means there's a difference between the entitlement balance from pay runs and the Pay History in the employee's card. This usually happens if the entitlement value has been manually changed in the employee's Pay History.

     

    To identify the month where this may have occurred, run the Entitlement Balance (Detail) report for the current month, then progressively run the report for the previous month until the Difference shows 0.00. You can then display the employee's Pay History for that month and correct the difference.

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  • Emily_B's avatar
    Emily_B
    Former Staff
    5 years ago

    Hello Jackio 

     

    I would start by running the Entitlement Balance (Summary) and Entitlement Balance (Detail) reports, which show entitlement balances based on what has been processed through pay runs. Access these reports via Reports >> Index to Reports >> Payroll >> Entitlements.

     

    If there's a Difference shown on the Entitlement Balance (Detail) report, it means there's a difference between the entitlement balance from pay runs and the Pay History in the employee's card. This usually happens if the entitlement value has been manually changed in the employee's Pay History.

     

    To identify the month where this may have occurred, run the Entitlement Balance (Detail) report for the current month, then progressively run the report for the previous month until the Difference shows 0.00. You can then display the employee's Pay History for that month and correct the difference.