Forum Discussion

CBS001's avatar
CBS001
Contributing Cover User
10 months ago

2FA & Authenticator

Our company has been using 2FA & Authenticator for a while now, we can get an email or a Code depending on individuals logins. Most people use the 30 days option but I do not due to Payroll. 

 

However the last few months i have not received a notice to sign in with Authenticator nor does the team on the PC. I do however still get it on the online portal login.


Even after 30 days it does not ask for a code. I want mine to ask for a code. 

 

Why would this be and how can I fix it? Can I change the passwords for all accounts will that work? Reset it? 

Please advise. 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    10 months ago

    Hi CBS001,

     

    Thanks for your post.

     

    If you need to be asked for 2FA code every time you sign in, I highly recommend to log out from your AccountRight through Services > Click 'Sign out from AccountRight Live'. This way, you will be asked 2FA when logging in.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

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