MYOB updated from AccountRight 2018.1 to 2018.2. I had been using this with no problem until around mid 2023. I went to log in one day and it looked like it was opening the company file and then the program closed. I left it for a long time to see if the issue would resolve itself but it still doesn't open. Can anyone suggest a way to fix it?
Hi, Ratec-Secretary
Thanks for your post, and welcome to the MYOB Community Forum.
Did you receive any error messages? If yes, kindly attach a screenshot of the error. Make sure to remove sensitive information before posting in the Forum. Also, you may clear the cache of the AccountRight by following the steps provided in the Help Article: Clearing the AccountRight Cache.
Please let us know how it goes.
Best regards,
Doreen
Hi, Ratec-Secretary
We would like to follow up on your post. Please let us know if you require further assistance with this. We are delighted to assist you.
Best regards,
Doreen
Hi Doreen,
I downloaded a new version of MYOB and it's working again. Thanks for following up.
Regards,
Teresa
