I installed 2022.10 last weekend and could not log in to my company file.
On Monday my attempt to log in resulted in a time out message and I chose the option to wait until the programme responded. It opened.
There were no problems opening Tuesday to Friday.
Now it is Saturday and now I cannot log on.
Does anyone have a suggestion please?
Lynne
Dear Melisa.
Yes.
Eventually after several minutes with blue spinning circle I proceed to log on screen. After another few minutes the log on screen states not responding.
When I close the screen a box appears: Huxley.application not responding
Close the program
Wait for the programme to respond.
This allows me to proceed to the next screen prompting for password.
on some attempts I cannot proceed, Finally after over 30 minutes trying to sign on the next screen appears,
prompting for the authentication code and the program opens.
I complained that I could not open my file on weekends.
This is the current status when I attempt to open the file. (Account Right 2022.10 Windows 11)
Eventually after several minutes with blue spinning circle I proceed to log on screen. After another few minutes the log on screen states not responding.
When I close the screen a box appears: Huxley.application not responding
Close the program
Wait for the programme to respond.
This allows me to proceed to the next screen prompting for password.
on some attempts I cannot proceed, Finally after over 30 minutes trying to sign on the next screen appears,
prompting for the authentication code and the program opens.
Any suggestions please?
