Forum Discussion

leascalone1's avatar
2 years ago

Company file doesn't appear after file acceptance. Help please

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi leascalone1

     

    Thanks for posting and welcome to the Community Forum. 

     

    I'm sorry to hear about your difficulties accessing your file. There are a lot of possible reasons that hinder you from seeing your company file. I will send you a private message to collect more information to investigate this. 

     

    In the meantime, feel free to create a new thread if you require any other assistance.

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi leascalone1

     

    I'm just following up regarding your difficulties finding your company file.

     

    Feel free to respond to my private message if you still require further help.

     

    Thanks,
    Genreve 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi leascalone1

     

    I hope this response finds you well. We are closing this case as we haven't received and responses regarding your company file issue. 

     

    Feel free to create a new thread if you require any other assistance.

     

    Thanks,
    Genreve.