Forum Discussion

SVbirds's avatar
27 days ago

Data file Stuck in Backup Process

Hello, 

Please help asap to reset our MYOB file as it's currently stuck backing up. 


This is rather urgent as we have payroll to process 

 

Many thanks,

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    26 days ago

    Hi SVbirds,

    Thanks for raising this. Looking at your Company file looks like it’s already up and running! If you’re still running into trouble, just reach out to our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

     

    Regards,
    Earl