Forum Discussion

Karen_K's avatar
Karen_K
Contributing Cover User
3 months ago

Different options for subscription given file size

I am currently running 2 online data files and 13 offline files for our business.  This is expected to grow. Most of the data files are quite small in size. I would like to consider bringing the offline files online, but your subscription model makes this cost prohibitive. An alternative subscription model which considers file size and/or number of transactions would be beneficial.

 

I have discussed with your sales staff but still, after an initial discount ends I am committed to the full subscription for every data file, regardless of its size. This is what prevents me from moving online.

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    3 months ago

    Hi Karen_K​,

     

    Appreciate the feedback! Our subscriptions are based on business needs and the functions available in each product, rather than file size or transaction volume, so each online file in MYOB needs its own plan; if you’re keen to move those offline files online, our team can help match the right tier so you’re only paying for what you need and talk through any available offers. You can reach them via our virtual assistant MOCA or by sending a support ticket through my My Account. You can also check this link to have an overview with other MYOB Products and their functions.

     

     

     

    Cheers,

    Shella