Forum Discussion

jjohnson1's avatar
jjohnson1
Contributing User
2 years ago

Hi When an email address is updated this does not update in the remittance advice section

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, jjohnson1

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Upon replicating the concern on our end, after the email address has been updated, it updates automatically in the remittance advice window. We recommend logging out and then logging back into your account.

     

    Please let us know how it goes on your end.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, jjohnson1

       

      We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

       

      Best regards,

      Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, jjohnson1

         

        We hope this message finds you well. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

         

        Best regards,

        Doreen