Forum Discussion

TT24's avatar
TT24
26 days ago

I need to cancel my subscription

I need to cancel my subscription immediately before the next billing cycle. The business is no longer trading and our account is being closed. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    26 days ago

    Hi TT24,

     

    It'll be sad to see you go, but if you really have to, you can still manage your MYOB subscription by logging into your My Account. You can also reach out to our live chat team via our virtual assistant MOCA through myob.com/support.

     

    Best regards,

    Doreen

  • robyno8888's avatar
    robyno8888
    Experienced Cover User
    11 days ago

    Hi Doreen

    I’m also considering changing software company after many years with MYOB.

     

    We have Accounts Right $141.00 pm

    We run a SERVICE industry business with iPhone & iPad. On Thursday the old version of the MYOB Invoices App stopped working. 

    I installed the new MYOB Invoice App - I can see our outstanding invoices but our contacts won’t update.

     

    Plus visually it’s not as user friendly as the old App.

    Will there be any improvements made in the future?

     

    Apologies I couldn’t find how to ask this question on the forum.

     

    We need the app to work flawlessly to operate our business as our staff are mobile and carrying a laptop is not an option.

     

    Any advise would be appreciated 

    Thanks

    Robyn