Forum Discussion

Amz's avatar
Amz
Contributing User
2 years ago

Link online Subscription to a new company file

Hi Could someone please help  me how to link a new company to the online subscription?

6 Replies

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Amz 

    Thank you so much for your post. Upload your file. If your company file is activated and you have an AccountRight subscription, you can upload your file to the cloud. Open the file you want to upload and then go to the status bar (or the File menu) and choose Go Online (Upload This File). You'll need to enter your MYOB account details

    This help article has more information about : Put your company file online

    Regards,
    Earl

    • Amz's avatar
      Amz
      Contributing User
      Hi Earl 
       
      Thank you for your reply, When i clicked Go online , it asks me to subscribe to account right liveand take me to this page below:
       
      Software Download :MYOB
       
      Have I done something wrong as we already have an online subscription?
       
       
      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi Amz 

        For me to take a look at this for you can you please send me a private message with the following information: 

          * Serial number
          * Company name
          * Email Address and CDF Number/ID

        Regards,
        Earl