Forum Discussion

lynn561237's avatar
lynn561237
Trusted User
1 month ago
Solved

MYOB SSO Login Issues - Accountright SE

We've been unable to login to MYOB Accountright SE desktop since this morning.

 

After clicking login on desktop app - redirected to browser to login - click yes to open desktop app - nothing happens, the desktop app doesn't open. 

 

We've tried the following but nothing worked:

  • Clearing browser cache
  • Using different browser (Edge/Chrome)
  • Reinstalling MYOB Accountright SE
  • Clearing the MYOB cache itself under %localappdata%

Our installed version is the latest 2026.400.10013 (or 2026.4.1.13) which should be the most recent one.

 

Please advise.

  • Posted by user 147292 in this thread: 

    MYOB accountright not starting | MYOB Community

     

    Please try the following:

     

    HKEY_CURRENT_USER\Software\Classes\myob-arl to myob-arl.old

     

    Problem was that MYOB version number wasn't updating in this particular key in HKCU.

     

    Don't change the one in HKLM or HKCR.

     

     

    This will work for AccountRight SE, have used it across multiple customers today with success.

21 Replies

  • Baycoast's avatar
    Baycoast
    Cover User
    28 days ago

    Why should we engage an IT person and pay them to fix up MYOB issues when we pay you monthly.  It's up to you to fix it up, not us.