Hi
Since the new update we cannot update our file.
We receive the below message.
Thanks
All good, I didn't realise it changed to online backups itself so I went into preferences and went back to our usual offline backups.
Hey Riek
Can you confirm if your AccountRight software is on 2026.2, the latest version? We released it last week alongside the ability to create an online backup. Check out this help page for more information and step by step instructions.
I'd recommend shutting down your AccountRight software, clearing the AccountRight cache before trying to do another cloud backup. Let me know if the error message persists after those steps.
Hi,
This is our current version
All good, I didn't realise it changed to online backups itself so I went into preferences and went back to our usual offline backups.
