Forum Discussion

Lennyledoo's avatar
Lennyledoo
Experienced Cover User
2 years ago

Unable to Login

After I enter my email address at Login it just hangs - cant go further - tried multiple times

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Lennyledoo

     

    Thanks for your post, and we're sorry for the delayed response.

     

    Did you receive any error messages when logging in? If yes, kindly attach a screenshot of the error. This will help us better assist you with this. Please make sure to remove any sensitive information before posting in the Forum. Lastly, you may try logging into app,myob.com and let us know how it goes.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Lennyledoo

     

    We recently requested additional details to further assist you with your concern about being unable to log into your account. Please let us know if further assistance is needed.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, Lennyledoo

       

      We hope everything is great. Since we were not able to receive any response from you, we will now be closing this case. Please feel free to create a post again if you encounter any issues. We are here to assist.

       

      Best regards,

      Doreen