Forum Discussion

DAPHNE's avatar
DAPHNE
Experienced Cover User
2 years ago

user access irregularity

I have set up user access for Sales and Purchases only but the Banking is also accessible.

Absolutly everything is off for Banking and Accounts yet this particular user is still able to access it.

Please advise urgently how I can rectify this.  

As I've said - all the user preferences indicate no banking.

3 Replies

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Daphne,

     

    Thank you for your post. I'm sorry for the delayed response.

     

    If user roles were set and ticked under Set up menu >> User access with Sales and Purchases only, this user shouldn't have access to banking. Kindly try to remove the set roles for this user and click save to see if this user will have access even if it was not set as their role. Also, can I please request a screenshot of your user access so I can take a look into it further? 

     

    Please remove any sensitive information before posting it to the community forum.

     

    Cheers,

    Princess

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Daphne,

     

    I hope that you're okay. I would just like to follow up with the necessary details to help you resolve your issue with user access. Please let me know if you still require assistance with this. I'm more than happy to assist.

     

    Cheers,

    Princess

  • DAPHNE's avatar
    DAPHNE
    Experienced Cover User
    2 years ago

    Hi - I haven't received any solution to date.  Still waiting for MYOB to address this one - posted one month ago!

    What further info do you require?

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