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Keith_W's avatar
Keith_W
Experienced Cover User
1 month ago

User access

I have created a custom user role in the setup of desktop AccountRight which performs as expected & restricts access as required. However, when that user opens the Web Browser they seem to have unrestricted access. I have confirmed that they are listed as a 'file user' with the required role in the web version. Can someone please identify what I have done incorrectly for this user's setup? Thanks 

browser

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 month ago

    Hi Keith_W,

    Thanks for flagging this. As this isn’t expected behaviour, we’ll need to check your file in more detail, so please reach out to our support team directly so we can investigate it on the back end. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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