Hello folks,
My company has MYOB AccountRIght software installed in our company servers, but I don't have the username and passwords as the previous administrator and users had already left the company before I took up this role.
I only have the account number and name of the main contact. However, the main contact is unable to help me with this issue.
Can someone please advise on the method to retrieve the username and password to MYOB AccountRIght?
Thanks
KJ
Hi KingJr
You cannot retrieve MYOB passwords, you can only have then reset by MYOB (or 3rd parties). Each MYOB file has a default user called Administrator, and the default password is blank or empty - so try that first, provided your file is offline or local. If you cannot log in as Administrator, you will need to get the password reset. Once you can access the file as Administrator, you can then see all other user names and reset their passwords as required.
If the file is online, users can log in directly via their my.myob account and password.
Regards
Gavin
