Forum Discussion
4 Replies
- Princess_R4 months agoMYOB Moderator
Hi dmbluey,
Welcome to the Community Forum!
I've checked your account sorted and successfully unlocked the file, so you should be able to open it now and grab your company file code. You can confirm your file using our self-serve confirmation option.
If you ever run into another locked file issue, feel free to reach out to our support team by connecting to our live chat agents through our virtual assistant, MOCA.
Cheers,
Princess
Hi ,
Where do i find the company file code?
David
Thank you All sorted .
David
- Princess_R4 months agoMYOB Moderator
Hi dmbluey,
My bad for not checking your product's version. Your version doesn't have a company file code, and it needs a license file from us. I've sent that to the email registered on your account. You should now be good to go with confirming your file.
Cheers,
Princess
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