Forum Discussion

MaurieStreet's avatar
2 years ago

Working with MYOB with no internet access

I am heading off for a couple of weeks but have zero internet access where I am going. Can you still work within MYOB without internet. 

I dont use the web version now- do I need to do anything else?

3 Replies

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  • Hi MaurieStreet 

     

    Thank you for your post and welcome to the Community Forum. 

     

    In AccountRight, one of the advantages is the system allows the user to use the company file offline or online. If you are using the company file online and you have a situation where you cannot access the internet you could look at checking out the company file prior to the date and time, this will allow you to work on the company file offline setting and when you have an internet connection you would check it back into the cloud. You can check out this Help Article: Work offline (checking out and checking in), have a lot of information and a process and you can use this as a guide. 

     

    If you require further assistance, please feel free to create a new post. We are happy to assist you.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,  

    Cel

     

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi Celia_B 

     

    There is no link to a support article in your post. Also Checking in and Checking out was discontinued back in 2020. Users must instead use the backup and restore approach. You may want to provide MaurieStreet with details about this instead.

     

    Regards

    Gavin

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi gavin12345,

     

    Thank you for providing your thoughts on this issue. I appreciate your willingness to share your knowledge. I also realize that the link I provided is no longer valid. With that, I want to apologize to MaurieStreet, for this inconvenience. I have sent a private message to her providing the correct process for her concern in working with MYOB without her internet access. 

     

    Kind Regards, 

    Cel