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Kristelle's avatar
Kristelle
Trusted Cover User
3 years ago
Solved

Account automatically goes to electronic payment

All of a sudden, in MYOB Business Pro, when I try to make a payment to a supplier, it is selecting a different account as my default account for payment (one that has never been used) & if I try & use the one I want to, it ticks it as an electronic payment. I don't even have electronic payments set up. When I untick it, it changes the account to the one I don't want. What is happening, how do I rectify it, please?

 

P.S. I don't even have an electronic clearing account set up in MYOB, so I'm not sure where they're going to!

  • Kristelle's avatar
    Kristelle
    3 years ago

    Hi Lisa

     

    I have had a look at the chart of accounts & I don't even have an electronic clearing account.

    I ended up just putting it to an old undeposited funds account that is not used anymore, just to not have it linked to my main account. That seems to have sorted it out for me to do the payments as per normal.

     

    Thanks

4 Replies

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Have a look in the accounts tab under managed linked accounts 

    change the bank account associated in the relevant tabs

     

    hope that helps

     

    lisa

  • Kristelle's avatar
    Kristelle
    Trusted Cover User
    3 years ago

    So, do I have to set an account for electronic payments? I don't use electronic payments & I don't want to link an account to it, if it's going to do the same thing & not let me pay directly from the account when I need to.

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

    i would use the default electronic payment clearing account in the linked accounts for electronic payment 

     

    you don't have to use electronic payment s at all though if that is your preference 

     

    just make sure you set the cheque or cash payment linked accounts to your chosen bank account 

     

    hope that helpsLisa 

  • Kristelle's avatar
    Kristelle
    Trusted Cover User
    3 years ago

    Hi Lisa

     

    I have had a look at the chart of accounts & I don't even have an electronic clearing account.

    I ended up just putting it to an old undeposited funds account that is not used anymore, just to not have it linked to my main account. That seems to have sorted it out for me to do the payments as per normal.

     

    Thanks

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