Forum Discussion

RoyTi's avatar
RoyTi
Contributing User
3 years ago

Bank charges are duplicated

When is MYOB going to eradicate all the bugs and fix all the errors in their latest version?

 

Now any Bank Charges are duplicated which in turn puts the Bank Reconciliation out by the duplicated amount.

 

Meanwhile Myob is happy to charge the full fee!!!!!!

  • Hi RoyTi 

    Sorry to hear that you're experiencing these problems. If you had clicked on "Get Bank Transactions", the transactions from December 11 will appear duplicated, the current workaround is to hide those bank feed transactions. That said, we have also passed on your feedback to relevant teams, and if you encounter other problems, please do not hesitate to post.