Bank reconciliation

Hi TTWA1,

 

Thank you for your post. 

 

We are sorry that you are having difficulties due to the bank transaction not showing in the bank reconciliation. We are grateful for your patience. To address the issue, could you please confirm whether the transaction is visible on your bank statement? If yes, can you please record a future dated bank reconciliation?

 

• In the Reconcile accounts window enter the bank statement date as something like i.e year 9998
• Enter the calculated balance in the closing balance field so the Out of balance is $0.00
• Click Reconcile
• Click on Undo Reconciliation
• Undo the future dated reconciliation
• Check if those transactions now appear on the Reconcile accounts window. 

 

Please let us know how you go with this. Or if you have other questions or concerns, please do not hesitate to contact us again. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel

 

 

Hi TTWA1,

 

We hope this message finds you well.  We just want to check back with you regarding your concern with your Bank Reconciliation. If you still need further assistance or have questions or concerns, please contact us again. We are happy to help. 

 

Kind Regards, 

Cel