Forum Discussion

KellyM11's avatar
KellyM11
Contributing User
2 years ago

Bank Reconcilliation out by a small Credit, but all the MYOB transactions and bank statement match? Unable to reconcile.

Please help i have spent hours trying to figure it out.

3 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi KellyM11

     

    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your difficulties with matching your bank feeds. In my understanding, the bank feed will not match a transaction if they are not the same amount. May I ask for more data regarding your concern for us to assist further? 

     

    The following information would help a lot.

    • origin of the transaction and how it was recorded. 
    • amount of the bank feed and the transaction we are trying to match.
    • any relevant information and screenshots. 

    We look forward to your response. 

     

    Thanks,

    Genreve

  • I'm only a newbie but the following worked for me, I don't know why. I backed out several reconcilliations and highlighted all the transactions - the account balanced.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi natrei

     

    Thank you for posting a response. 

     

    We appreciate you sharing your experience.

     

    Feel free to post again if you require any other assistance. 

    Regards,
    Earl