Cannot import bank statement since upgrade

Hi MDL, 

Thanks for your post. I'd suggest clearing your browser cache and trying again, if that doesn't work can you try via a different browser. 

This Help Article also has information on importing statements. 

Do let me know how you go. 

Thanks Melisa.  I have tried both options and unfortuntely neither has helped.     This is rally frustrating having no bankng data for a month.  Im not sure what else I can do

Hi MDL, 

Is the bank statement a .QIF or .OFX file ? Also, can you please check to see that the bank statement is less than 10mb as it cannot be bigger than this requirement.