Forum Discussion

NTHeli's avatar
11 months ago

Cannot match Bank Feed to Wages

Hello

Whilst I was away someone else has covered payroll and I am trying to reconcile what has happened.  In December - let call him Jack, had a pay that was processed correctly in MYOB.  But he was physically underpaid.  In January Jack and Jim had the same scenario.  The underpayments were then paid a week later in January.  Therefore everything is now correct by the end of Jan - in regards to payments to employees and STP and Super.

 

At this point I am trying to reconcile December.  The bank feed will not match the bulk transaction of payroll as the one payroll of Jack does not match what was actually paid.  As it is all correct in the long run I do not want to start deleting or reversing pays.  In this case I cannot anyway as the Super component was paid.  I can reconcile manually be creating the underpayment as a Receive Money in Suspense and reverse it out in January once everything is correct.  But I am still stuck with the bank feed not being able to be cleared.  

 

What would be the best way to deal with this?  Can I just do it manually in reconciliation section and get the bank feed deleted?  Please advise.  Thank you

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, NTHeli

       

      Thanks for your post, and welcome to the MYOB Community Forum.

       

      If the actual payment to the employee was underpaid, you will need to reverse and then reprocess the pay run. Once done, make sure only to process what was paid. With this, the system will allow you to match the processed pay run to the bank feed transaction. For more information on how to reverse a pay, kindly check out the Help Article: Fixing a pay.

       

      Please let us know if you require further assistance with this.

       

      Best regards,

      Doreen

      • Unfortunately I cannot reverse it - as the super component has been paid already.