How do you go about changing where the online payments automatically close/reconcile too? I chose these when I set up online payments for our invoicing, but have since discovered when I go to reconcile my bank statements that the closed transaction doesn't appear where I had intended it to appear and you aren't able to change/edit them. I'm not sure how to change these?
Hi FleurI1,
Thank you for your post and a warm welcome to our Community Forum.
I understand the importance of ensuring your payments are accurately recorded to the correct accounts. My apologies for the delay in responding. You can modify the ledger account where online invoice payments are directed by accessing the online invoice payment screen.
The method to reach this screen largely depends on the product you are using. I suggest following the 'What to do once your application is approved' section in the Online Invoice Payments article, to know more information regarding this feature.
Please don't hesitate to reach out if you need further assistance with this.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
