Forum Discussion

NP74's avatar
30 days ago

Rejected Electronic Payments

I did an electronic payment but it was rejected a few days letter and the amount returned to my bank account.

When I look up how to fix a rejected electronic payment, it shows me how to do it in MYOB Account Right by going to the Edit menu and choose Reverse Payment, but I cannot see how to do this in MYOB Business.

Would anyone please be able to direct me on how to do this using MYOB Business?

Thanking you, Narrelle

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    29 days ago

    Hi NP74,

     

    If an electronic payment is rejected by the receiving bank, the funds for the rejected payment will be deposited back into your bank account. Check this link about changing and fixing electronic payments that will guide on how to manage a rejected electronic payment in MYOB Business.

     

     

    Cheers,

    Shella