Forum Discussion

WMEadmin's avatar
2 years ago

TPAR 'tick' not showing on bank feed despite creating rule

I have tried to create bank rules for several suppliers where I select a supplier and the check box saying Report to ATO via TPAR is automatically activated.

 

Sometimes this works and the TPAR tick carries across to the bank feed and sometimes it does not.

 

What is the reason for this?

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi WMEadmin 


    Thanks for your feedback on this. We have been made aware of this situation and this is currently still with our teams and being investigated.

     

    We'll post back when we have an update for you.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      • Sean_DC's avatar
        Sean_DC
        Former Staff

        Hi WMEadmin 

         

        Thank you for your post. 

         

        The team is aware of this and it is still under investigation. There's no time frame given, but there is a workaround. You can instead manually tick "Report to ATO via TPAR" in your transactions. 



        Please feel free to post again. I'm happy to assist further.