Forum Discussion

Lewis2018's avatar
2 years ago

Dashboard Error

I recently uograded my Myob acount from Business Lite from Business Pro and now when I try to get into my account on my computer it just comes up with error and I can't get anything on my dashboard. Hopefully someone can fix this or give me some answers as to fixing this.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Lewis2018

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Kindly take a screenshot of the error message you receive when accessing your account. This will help us to further check the cause of the error. Make sure to remove sensitive information before posting in the Forum. Also, we recommend clearing your browser cache and using a different browser to see if the error persists.

     

    We are looking forward to your response.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, Lewis2018

       

      We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

       

      Best regards,

      Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, Lewis2018

         

        We recently requested additional information and are awaiting your response. We are closing this case as we were not able to receive updates. Feel free to start a new post in the future. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

         

        Best regards,

        Doreen

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