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Rocky8's avatar
Rocky8
Experienced User
1 year ago

MYOB - Slow

I am using the latest version of Google Chrome, but MYOB is painfully slow - it's like I have gone back to dial-up speed.   I also keep getting an error message when I am trying to upload documents to the in-tray.   This is the message I am getting:

 

Something went wrong. Please try again or refresh the browser.

 

I refresh the browser but nothing happens.

 

There is nothing wrong with our wifi speed as all other websites work fine.

 

Can you please help.

 

 

13 Replies

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  • Rocky8's avatar
    Rocky8
    Experienced User
    1 year ago

    I am still having issues as well, MYOB is slow regardless of what browser I use.

     

    I am getting this error message:

     

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi Rocky8,

     

    I'm sorry to hear that you're still experiencing this issue. To ensure this is resolved promptly, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to look into the matter further and help sort it out for you.

     

    Regards,

    Sai

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