Hi,
A new employee has filled out their information request and is now completed.
When trying to view the information it shows an error and when I try to sync the information, I receive this error message.
"Employee self-onboarding information data has failed to sync from Flare. Try again in a few minutes"
Hi dandrewhill,
Thank you for your post, and welcome to the community forum!
I appreciate you telling us about that issue with employee self-onboarding. We always want to give you a great experience with support and with using MYOB. To resolve this, please try to use a different browser or a private window, and kindly clear the cache in your web browser.
Feel free to write a post if you still need further assistance.
Cheers,
Jem
Hi Jem,
I have used several browsers and also cleared the cache on all of them, problem still persisting.
Cheers,
Dan
