Forum Discussion

G4's avatar
G4
Contributing User
3 years ago

Payroll

We have two company files which either can access, today i logged into my file and opened the account with payroll to do the payroll, i was advised the payroll did not work properly because we were in my "Login"

We can switch accounts as we go!

 

With two company files and two logins, both accounts visible in each, is there any difference in the files depending on whose login?

  • Hi G4,

     

    Thank you for your post. 

     

    There can be a difference between a user's access if there are specific roles and permissions selected for them. You can check this by clicking your business name and choosing Users > Access. 

     

    Learn more about Users: Roles and permissions

     

    If you have any further queries, please do reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Sam_R's avatar
    Sam_R
    Former Staff

    Hi G4,

     

    Thank you for your post. 

     

    There can be a difference between a user's access if there are specific roles and permissions selected for them. You can check this by clicking your business name and choosing Users > Access. 

     

    Learn more about Users: Roles and permissions

     

    If you have any further queries, please do reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.