I have done a pay run which is monthly so I put the date from 4/7 to 29/7 then I say paid today- then I follow all the next steps and send it to the tax office.
then in the stp reporting I get
pay period 5/8 to 5/8 paid on 5/8 with no employees no gross payments and no payg- how do I fix this please I have called myob and wasted so much time on this
Hi Trish1512
Welcome to the Community Forum. As the report is more focused on the actual payment date than the pay period, it wouldn't be a problem to have the date showing as 5/8 as that is the date you actually paid the amounts.
It could be showing as 0 employees if it was sent as an update instead of a new Pay Run. Are you able to download the actual report (Payroll > Payroll Reporting > Payroll Reporting Centre > . . . > Download Report) and check if the amounts are correct?
If you could take a screenshot of the report (redacting any sensitive information) and attach them in your reply that would be helpful.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
